An AI receptionist + biller for psychiatric, TMS, and Spravato practices. Books straight into your EHR. 2% of collections.
Pick up your phone — that number rings our actual AI receptionist.
Watch our AI receptionist book a real new-patient call.
…or anything else you use. Custom integrations usually ship in ~2 weeks.
Billing, inbound, outbound — three surfaces, one product.
Replaces your billing company at one-third the price. Shadow mode in month one — compare side-by-side before cutting over.
Picks up when your front desk is on another line or after hours. Your receptionist stays the final gatekeeper — every AI booking lands in their queue with a transcript, ranked by urgency.
Most practices take 24+ hours to call back a web-form lead. We take 60 seconds.
A real call in each surface — booking, insurance verification, and claim status — recorded against live payer systems.
New-patient call → triaged, scheduled, and written into the EHR.
AI calls the payer, confirms eligibility + co-pay + deductible while the patient is on the line.
AI works the payer phone tree, pulls claim status, and writes the result back to your billing system.
Patient + payer details de-identified. HIPAA + BAA on every install.
Sliders preloaded with real numbers from a 9-month audit at a psychiatric practice. Drag them to your practice.
"We're ready to try Spravato and possibly TMS as well."
Why psychiatric practices pick MindBill over generic AI tools and traditional billing companies.
|
MindBill
|
Generic AI Receptionists |
Traditional Billing Co. |
|
|---|---|---|---|
| Built for psychiatry | ✓ | One-size | One-size |
| Calls + billing in one product | ✓ | Calls only | Billing only |
| Crisis call routing | ✓ | Generic only | N/A |
| Live insurance verification during call | ✓ | Some | Pre-call only |
| EHR-integrated | ✓ AdvancedMD, Tebra | Limited | Varies |
| Contract terms | Month-to-month | Annual | 12-mo lock |
| Setup fees | $0 | $500–2K | $500–2K |
| Onboarding | 1-2 weeks | 2-4 weeks | 4-8 weeks |
Tell us about your practice. We'll show you exactly what it costs.
Yes — that's the Done-for-You plan. Full-cycle RCM at 2% of collections vs. industry average of 5-8%. We onboard in shadow mode month one so you can compare outputs side-by-side before cutting over. 1-business-day offboarding if it doesn't work out.
Pre-denial rule checks baked into PA submissions (medication history, antidepressant trial counts, etc.) catch the gaps that cause denials before they happen. AI-drafted appeals read your chart notes against payer medical policy. Spravato pharmacy-vs-medical-benefit logic that generalist billers don't have a playbook for. Result: 98% clean-claim rate, 14-day average payment, 3.8% denial rate.
Yes. We sign a Business Associate Agreement (BAA) before any patient data moves. Sensitive workflows run with strict access controls and full audit logging. We do not train models on your data.
For Tebra and AdvancedMD: roughly one week. Other EHRs in 2-3 weeks. We can run in parallel with your current billing setup ("shadow mode") for the first month so you can compare outputs side-by-side before cutting over.
When a caller mentions self-harm, suicidal ideation, an overdose, or any emergency keyword, the AI immediately stops the intake flow, surfaces 911 + 988 resources, and warm-transfers to your designated on-call clinician. Average time to live human: under 5 seconds.
Always. The AI discloses upfront that it's a virtual assistant and offers human handoff at any point. If the caller asks for a person, sounds frustrated, or hits any escalation trigger, we transfer immediately.
No. The AI is a backup for when your front desk is on another line or after hours — and a triage layer that frees them up from repetitive intake. Your receptionist stays the final gatekeeper: every AI booking shows up in a review queue with a transcript and urgency rank, and they can adjust or override anything before it hits the schedule.
During onboarding we encode your scheduling rules — typical durations for refills (15-20 min), new patients (30 min), follow-ups, TMS series, Spravato, etc. — plus any provider-specific overrides. The AI asks the caller what they need, classifies the intent, and books the right slot. Edge cases get flagged for your receptionist instead of being force-booked.
Yes — any phone system, any EHR. Send us your last 9 months of call logs and patient data and we'll run the same audit. 24-48 hours, one-page report with your real lost-revenue number. Free, no commitment.
Two-person team backed by Y Combinator. Founder previously worked the front desk and billing chair at an interventional psych practice — automating each workflow only after running it manually first. Direct contact: jimmy@mindbill.org · (570) 768-7496.
Pick up your phone and call the number below — that's our actual AI receptionist. Then book 15 min with the founder if you want it on your practice.
Or reach the founder directly: jimmy@mindbill.org · (570) 768-7496